Overall Role Purpose職位宗旨
To provide training professional input to the Sales Development and coaching thus implementing the sales training and development objectives. Development training relevant strategy, plan and project to align with Sales Initiative and business priority. To update the training process, tools and methodology to improve the training effectiveness according to the sales competency gap. In collaboration with Country Sales Training and Development Manager, ensure sales training programs adhere to.
在銷售培訓和輔導領域給予專業培訓支持,執行銷售培訓的發展目標。根據銷售工作的重心和業務驅動力制定銷售培訓策略,計劃和項目。依據銷售能力差距,通過更新培訓流程,工具和方法來提升培訓效果。與總部銷售培訓職能合作,確保銷售培訓項目達成。
Accountabilities關鍵職責
· Provide professional functional leadership, expertise and support on Sales Training implementation to Area sales teams in order to facilitate delivery of agreed revenue growth levels and achievement of business plans in the GMNC,National Customer, Relationship and Direct channel through continuous people development.
通過專業的領導和支持銷售培訓的實施,不斷培養銷售人員,為區域路區及電話銷售團隊提供專業培訓,協助全球物流客戶、全國客戶、關系渠道客戶、直接渠道客戶銷售完成既定的收入增長指標、業務計劃,實現人員的發展。
· Explore, source and implement effective training program according to area/station training needs.
根據區域和分公司明確的培訓需求,搜集資源并執行有效的培訓項目。
· To lead and deploy internal technique platform relevant to DHL Business process and e-learning to improve the business knowledge of sales force.
負責領導、推進有關DHL業務流程的內部技術平臺,以提升銷售團隊的業務知識水平。
· Support in sales team coaching, provide proper tools and learning resources for sales managers coaching team members and equip sales executives with the right skills and knowledge to delivery result. Via business review, training audit and workshops to develop sales team.
配合銷售經理開展輔導工作,提供必要的工具與學習資源,使一線銷售具備適當的知識和技能以推動結果達成,通過業務回顧、培訓審計及研討會等形式發展銷售團隊;
· Support Area management team to setup talent criteria and deploy selection initiatives for sales executives, generate talent insights to support Area management team in making effective decisions.
協助區域管理層制定基于一線銷售人員的潛力人才評選標準,開展人才篩選工作,制作潛力人才檔案并為區域管理層提供有效決策支持。
· Exchange and transfer ideas regarding performance improvement to supply the cross-function service update and information to improve sales efficiency and effectiveness.
就有關績效改善方面交換意見,提供跨部門的服務更新和信息來提升銷售效率和效能。
· Keeping in touch with different companies, searching qualified training resources for sales people development. (Need to be reviewed). Ensure the external consultant feedback and revise the training program accordingly to improve the training efficiency.
協同外部培訓公司的接觸,尋找適合的培訓資源來促進人員發展。確保外部培訓師的有效反饋,并依據此來改進培訓內容,提高培訓效果。
Skills/Qualifications技能要求與任職要求
· Over 3 years of sales experience or various training experiences
3年以上銷售經驗或服務行業培訓經驗
· More than one year of management experience
1年以上管理經驗
· Cross-cultural and multi-dimensional change management experience
跨文化多維度變革管理經驗
· Experience in training program design and development
培訓方案設計開發經驗