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2 General Description ? Acquisition of new SME customers and maintain existing customers within the assigned sales area 3 Specific Accountabilities ? Identify high potential SME customers for locally controlled Sea, Air, Land, Rail and Contract Logistics in the assigned sales area ? Schedule sufficient number of appointments with potential clients, meeting above criteria, in line with KPIs and quality standards given by the Sales Manager ? Build relationships based on professional advice with potential SME customers within the assigned sales area ? Acquire locally controlled new SME customers in the assigned sales area in line with the KPIs ? Ensure close FUP (follow-up) of CST (customer) visits from overseas colleagues ? Report sales activities on a regular basis and maintain up-to-date customer profiles via the Schenker CRM system (Cloud) in line with the quality standards given by the Sales Manager and the KPIs ? Identify potential business for Schenker Network partners by generating qualified sales leads and follow up on all sales leads from indoor sales / products / overseas and ensure they are answered and immediate action is taken in line with Sales Leads KPI ? Actively support Network partners in new business acquisition where necessary (e.g. supplier visits) ? Actively participate in sales campaigns rolled out on a Trade Lane or sub regional level ? Actively engage RDM and VMM, as well as sales manager / branch manager, in joint sales calls within the assigned sales area ? Ensure in-cooperation with Customer Service / Operation teams a proper implementation of the new business ? Understand the deep request of assigned existing customers and set up solid trustworthy relationship to maintain gained business while dig out our more potential deeply 4 Skills Required ? Sound knowledge of logistic services (Sea, Air, Land, Rail and contract logistics) ? Sound understanding of sales processes and consultative selling concept ? Knowledge of Chinese Trade and relevant Laws, Regulations, Process and Procedures ? Knowledge of common IT tools (MS Office suite, Customer Service Applications, Tracking +Tracing tools etc.) ? Fluent in written and spoken English and Mandarin ? Strong presentation skills 5 Experience and Qualifications ? Chinese University graduated with Bachelor’s degree or above ? Minimum 2 years’ experience in foreign freight forwarding company 6 Core Competences ? Strong relationship building ability ? Initiative ? Target and Result focus ? Business acumen ? Highly self-motivated ? Winning personality ? Good communication skills, pro-active, fast acting, supportive and forward thinking. The position will coordinate with company ISO execution. For internal use within Schenker North China only. All rights are reserved. Reproduction or disclosure to third parties of this document or any part thereof, or the use of any information contained therein is not permitted without prior and express written permission of Schenker