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Working Location: Hangzhou Reporting to: Head of Ocean Freight Area East and Ocean Sales Manager, East Sales Territory: Hangzhou 2 General Description Independently drive business in cooperation with local sales support and operation. Acquire business from new customers, develop new business and maintain relationship with existing customers to achieve sales goal for the sales territory, Hangzhou. 3 Specific Accountabilities ? Identify Ocean and other products i.e Air Land and Logistics business opportunities in the respective sales territory. ? Gain business with new customers (close the deal!) and additional business with existing clients. ? ‘Own’ your customers and maintain/strengthen customer relationship. ? Provide quotations and business solution support to your customers. ? Know your clients, their industries, market potentials, competitors. ? Do frequent customer visits (customer penetration) to ensure positive market visibility. ? Align with KAM/RDM and PM on the respective strategies. ? Create sales leads for overseas. ? Ensure TWNS system is always updated according to TWNS SOP. ? Coordinate the resolution of business issued with stakeholders. ? Ensure agreed DSO/overdue levels are in control; manage credit applications for own clients. ? Actively communicate to clients & internal stakeholders on all customer related topics. ? Maintain Sales Pipeline & CRM system ? Achieve agreed GP based on regional targets ? Achieve 30 Sales Calls per week ? Achieve other Individual target defined by subregional sales managers 4 Skills Required ? Knowledge of Ocean Freight Forwarding ? Fluent in written and spoken English and Mandarin 5 Experience and Qualifications ? Minimum college degree ? Minimum 2-3 years of relevant working experience in the industry ? Analytical skills to solve complex problems ? Strong writing and oral communication skills ? Advanced experience in Microsoft Office (Word, Excel, Power Point, Visio) ? Fluent business Chinese and good English knowledge (oral and written) required ? Be able to travel frequently within the territory of Hangzhou. 6 Core Competences ? Target and Result focus ? Experience to work in a demanding intercultural environment