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1. 負責維護客戶合作關系，做好各項服務工作，包括但不限于協助客戶辦理投保、理賠、保全等手續； Responsible for developing strong relationship with customers and providing various service work, including but not limited to assisting customers in renewal, claims, adjustment and other procedures; 2. 處理客戶投訴，及時解決糾紛，維護公司形象； Handle customer complaints, resolve disputes in a timely manner, and maintain the company's image; 3. 建立維護客戶或經紀公司合作關系，推進合作業務進程； Establish and maintain cooperative relationships with clients or brokers, and promote the progress of cooperative business; 4. 積極開展職域業務，挖掘客戶需求，開發和積累客戶資源； Actively carry out worksite business, explore customer needs, develop and accumulate customer resources; 5. 完成公司及部門交辦的其他工作。