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崗位描述/Job Description: 1、產品規劃與設計 | Product Planning & Design 負責空運物流產品的全生命周期管理，包括市場調研、需求分析、產品設計及迭代優化 Manage full lifecycle of air freight products, including market research, demand analysis, product design and iterative optimization 制定航線規劃、運力資源整合方案，設計標準化空運服務流程（如訂艙、報關、跟蹤等） Formulate air route planning and capacity integration strategies, design standardized service processes (e.g., booking, customs clearance, tracking) 針對客戶需求（如時效、成本、特殊貨物運輸）設計差異化空運解決方案 Develop customized solutions for client needs (time-sensitive delivery, cost optimization, special cargo transportation) 2、市場與競品分析 | Market & Competitive Analysis 研究全球空運市場趨勢、政策法規（如IATA、海關政策）及行業動態 Analyze global air freight trends, regulations (IATA, customs policies) and industry dynamics 分析競爭對手產品策略，挖掘市場空白機會，提升產品競爭力 Benchmark competitor strategies, identify market gaps, and enhance product competitiveness 3、運營與成本管控 | Operations & Cost Control 協同運營團隊優化空運操作流程，提升服務效率及客戶體驗 Collaborate with operations team to streamline processes and improve service efficiency 監控運輸成本（如燃油附加費、機場操作費），制定成本優化策略 Monitor transportation costs (fuel surcharges, airport handling fees) and develop cost-saving strategies 4、跨部門協作 | Cross-functional Collaboration 聯動銷售、客服、技術團隊推動產品落地，提供售前支持及客戶培訓 Coordinate with sales, CS and tech teams for product implementation, delivering pre-sales support and client training 與技術部門協作開發或優化物流管理系統（如貨運追蹤、數據分析模塊） Partner with IT to develop/upgrade logistics systems (Cargo Tracking System, Data Analytics Module) 崗位要求/Job Requirements: 1、本科及以上學歷，物流管理/國際貿易等相關專業優先，或具備同等工作經驗 Bachelor degree or major in logistics management/international trade, or equivalent experience 2、具備2-3年物流行業相關工作經驗 2-3 years of working experience in logistics industry 3、英語書面及口語表達流利 Fluent in written and oral English