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崗位職責: ? Develop and implement technical solutions under banking digitizations, automation and digital messaging area using industry standard code and development framework. ? Test and evaluate technical solutions to ensure that they are efficient and effective. ? Troubleshoot and resolve technical issues related to the front end applications and relevant work platforms such as SharePoint, AEM..etc. ? Ensure high quality of work by consistently taking responsibility for one's own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors. ? Create and maintain technical documentation, including user manuals, technical specifications and system diagrams. ? Keep up-to-date with new developments in technology and make recommendations for improvements to existing systems. ? Oversee the productivity rating for their individual shift and work closely with Creative Leads to identify any challenges and lapses that can be addressed. Leadership & Teamwork ? Ensure a steady improvement in his/her own design skills and capabilities by planning and organising collaborative work and in-house cross-training opportunities. ? Assist the Technical Leads in developing the team's annual and quarterly training plans. ? Contribute to the team in achieving monthly average performance targets for Productivity and Quality scores. ? Work collaboratively with other members of I & A to find optimal solutions to meet technology requirements. ? Ensure up to date knowledge on HSBC brand guidelines by actively participating in training sessions, and team knowledge sharing. ? Puts the need of the greater team ahead of his/her own needs, ensuring the team's growth and improvement is of priority. 任職要求: Functional Knowledge: ? Bachelors degree in Computer Science, Information technology or a related field. ? 2+ years of experience in technical support or technical specialist role. ? Strong knowledge and experience of technical systems including online platforms and cloud computing infrastructure. ? Proficiency in Mac OS, Microsoft Windows and MS Office applications. ? Web experience: Working knowledge of HTML5, CSS, and web design principles. ? Knowledge of emerging digital technologies such as automations and AI development. ? User-centric/customer-centric design theory : experience with user research, rapid prototyping, information architecture, user stories and persona writing is preferred. ? Good written and verbal communication and presentation skills. ? Strong focus on simplicity vs complexity in both communicating and translating briefs into technical specifications. ? Able to generate and consistently provide innovative and creative ideas, working within corporate, guidelines but challenging brief provided and questioning traditional approaches as necessary. ? Extremely client-focused, with positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure ? Ability to network with other resources and specialists around the business as appropriate. ? Genuine enthusiasm for technical development and willing to share knowledge and experience technology resources, articles and other inspiration with others. Others: ? Develop professional and harmonious relationships with DPS customers through constant, personal communication aimed at obtaining a clear understanding of the business objectives and the situational context of their project requirements. ? Enables and promotes collaboration between other Tribes and Chapters to deliver a much more effective solution to clients and stakeholders. ? Maintain proficiency in current versions of software required for performing duties within HSBC. ? Puts emphasis and acts upon the HSBC purpose and values. 福利待遇 - 具競爭力的薪酬：基本工資+績效獎金+輪班補貼+早晚班交通津貼； - 健全福利保障：五險一金+補充性商業醫療保險+免費年度體檢； - 暢享10+天假期：除享有國家法定節假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產檢假、產假以及陪產假、哺乳假等，助您達到工作生活的平衡； - 彈性福利制度：年假可買賣，商業醫療保險套餐可升級，您還可申請旅游補貼、個人進修補助、運動健身補貼等，滿足個性化福利需求； - 人性化工作環境：使用公司的員工餐廳、咖啡室、休息室、娛樂室等，進行勞逸結合； - 多元化員工活動：運動會、團建、年會等精彩活動給您平臺，任您施展才華。 培訓與發展 - 廣闊的職業發展平臺：遍及全球的集團網絡，提供擴展人脈及跨文化交流的機會，您還可申請不同國家及地區的長短期職位，不斷挑戰自我； - 系統性人才培育及發展：配備職業導師，為您提供清晰的職業規劃指導，充分挖掘橫向及縱向的發展潛力； - 完善的專業培訓體系：入職即可享帶薪培訓，多元化的培訓機會，還有資源及教育援助，幫您逐步實現職業目標。