雇員點(diǎn)評(píng)標(biāo)簽
職位描述
售后客服泰語(yǔ)投訴客服在線客服旅游服務(wù)電子商務(wù)在線生活服務(wù)（O2O）
Key Responsibilities
* Assist customers with their inquiries and concerns in Thai language via phone, chat, or email;
* Communicate effectively with customers, showing empathy and patience;
Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
* Advocate the Trip.com culture both internally and externally;
* Assist with ad hoc projects assigned by Team Leads / Supervisors.
Requirements
* Proficiency in both verbal and written Thai language;
* Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
* Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
* Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
* Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.
工作地點(diǎn)
上海長(zhǎng)寧區(qū)虹橋國(guó)際科技廣場(chǎng)
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職位發(fā)布者
全昱璐/人事經(jīng)理
立即溝通
攜程計(jì)算機(jī)技術(shù)(上海)有限公司
攜程集團(tuán)是全球領(lǐng)先的一站式旅游服務(wù)供貨商，旗下品牌包括 Trip.com、攜程、Skyscanner及去哪兒網(wǎng)。攜程集團(tuán)于1999年創(chuàng)立，2003年在納斯達(dá)克上市（NASDAQ: TCOM），2021年在香港交易所正式掛牌（HKEX: 09961）。攜程集團(tuán)為世界各地旅客全方位搜羅及整合旅游信息，讓用戶可以輕松預(yù)訂旅游產(chǎn)品及服務(wù)，做出最精明的選擇。集團(tuán)品牌已構(gòu)建先進(jìn)成熟的交易平臺(tái)，包括移動(dòng)客戶端、網(wǎng)頁(yè)，以及24小時(shí)全球客戶服務(wù)支持。通過(guò)攜程集團(tuán)豐富的產(chǎn)品及創(chuàng)新的營(yíng)銷(xiāo)策略，合作伙伴及供貨商得以接觸快速增長(zhǎng)的全球用戶。攜程集團(tuán)一直毋忘初衷，秉承「追求完美旅程，共建美好世界」的宗旨，致力為所有用戶打造完美的旅行體驗(yàn)。Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services, and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission"to pursue the perfect trip for a better world".
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