GoalsWork as part of a successful GCC team responsible for delivering all aspects of CSR
administration. Comply with business processes and controls to deliver ‘best in class’
customer service and order management fulfilment.Key DeliverablesSuccessful and timely booking and lifecycle handling of all orders Support local office
support with all required administration activities Work within guidelines of Global policies
and processesResponsibilitiesJob Responsibilities:
? Perform Japan Honeywell customer service transactions via SAP system
? Order Booking
? Invoicing to Customer
? Issue Purchasing Requisition
? Goods Receipt
? Responsible for both internal & external customers for any related order issue
? Fluent language skills in Korean
? Oral & written communication in English is a plus
? Oral & written communication in Japanese is a plus
? Proven organizational and self-motivation abilities
? Eager to learn and work in a changing and fast-growing environment
? A commitment to discovering to improve service.
? Ability to interact with a wide variety of customers in various countries
? Preferred minimum of 3 years’ experience in a Customer Services environment,
preferably with contract administration expertise
? Good standard of ability with Microsoft Office applications Knowledge of ERP – SAPYou Must Have
作為一個成功的GCC團隊的一員,負責實現企業社會責任的各個方面
管理。遵守業務流程和控制以提供“同類最佳”
客戶服務和訂單管理履行。
關鍵可交付成果
為當地辦事處提供及時、成功的訂單和周期處理
支持所有必要的行政活動,在全球政策的指導下工作
和流程責任
工作職責:
通過SAP系統進行日本霍尼韋爾客戶服務交易
?訂單預訂
?向客戶開具發票
發放采購申請單
?貨物收據
負責內外部客戶的相關訂單事宜
你一定有
?流利的韓語能力
具備英語口頭和書面溝通能力者優先
?具備日語口頭和書面溝通能力者優先
良好的組織能力和自我激勵能力
?渴望在變化和快速發展的環境中學習和工作
?致力于發現并改進服務。
?能夠與不同國家的客戶進行互動
3年以上客戶服務工作經驗優先
具有合同管理經驗者優先
熟練使用Office辦公軟件,熟悉ERP - SAP