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工作職責 / Job Responsibilities： 日常聯系卡車公司，安排提柜與送貨時間； Regularly communicate with trucking companies to schedule container pickups and deliveries. 檢查和跟蹤集裝箱狀態，確保及時更新； Check and monitor container status to ensure timely updates. 通知卡車安排預約并確認提柜信息； Notify truckers to schedule appointments and confirm pickup details. 向客戶、卡車司機及清關行發送相關文件； Send documents to customers, truckers, and customs brokers as needed. 跟蹤卡車運輸信息，確保貨物按時交付； Track trucking updates to ensure timely delivery of goods. 回復客戶郵件，及時解決他們的疑問或請求； Respond to customer emails and address their inquiries promptly. 聯系清關行，更新基本清關信息或處理突發問題； Liaise with customs brokers to update clearance details or resolve issues. 定期更新內部表格，保持數據準確與實時； Regularly update internal spreadsheets to ensure accurate and real-time data. 崗位要求 / Requirements： 工作細心，責任心強，具備良好的時間管理能力； Detail-oriented and responsible with strong time management skills. 中英文雙語流利，具備良好的溝通協調能力； Fluent in both Chinese and English with strong communication and coordination skills. 反應迅速，能及時回復客戶及卡車公司； Quick to respond and able to provide timely replies to customers and truckers. 熟悉基礎辦公軟件，特別是 Excel、WPS 表格，能熟練操作電腦； Proficient in basic office software, especially Excel and WPS spreadsheets, with solid computer skills. 每日能高效完成工作任務，具備較強的學習能力和適應能力； Able to complete tasks efficiently on a daily basis with strong learning and adaptability skills. 工作時間：美西時間 9:00 AM – 6:00 PM； 北京時間00:00AM – 9:00 AM； Working hours: 9:00 AM – 6:00 PM Pacific Time (PT). 00:00AM – 9:00 AM；Beijing Time （BJT）