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工作內(nèi)容： 1. Project management 項目管理 - New product introduction within ADP process 在 ADP 工藝中引進新產(chǎn)品 - Failure analysis 故障分析 2. Product engineering 產(chǎn)品工程 - Requirement engineering 需求工程 - Engineering change management 工程變更管理 3. After sales management 在銷售管理之后 - Service provider contracting & training 服務(wù)供應(yīng)商承包和培訓(xùn) - Customer support & compliant resolution客戶支持及合規(guī)解決方案 - Agile development: Applying agile method into iterative development environment and continuous improvement of the products. 將敏捷方法應(yīng)用于迭代開發(fā)環(huán)境和產(chǎn)品的持續(xù)改進。 - Problem solving: The ability to analyze complex technical problems or failures, identify root-causes, and develop effective solutions. 解決問題的能力: 分析復(fù)雜的技術(shù)問題或故障，找出根本原因，并制定有效的解決方案。 - Technical knowledge: Understanding of engineering principles, usercentered design, regulatory compliance, quality assurance, etc. 技術(shù)知識: 理解工程原理，以用戶為中心的設(shè)計，守規(guī)，質(zhì)量保證等。 - Negotiation skill: Effectively negotiating terms and conditions to reach service level agreement that ensures the quality-of-service provider. 談判技巧: 有效地談判條款和條件，以達成服務(wù)水平協(xié)議，確保服務(wù)提供商的質(zhì)量。 - Conflict management: Resolving conflicts or escalated issues in a way that maintains customer trust and company reputation. 沖突管理: 以維護客戶信任和公司聲譽的方式解決沖突或升級的問題。 - Customer service: Providing exceptional service to ease customer concerns, answer questions, and resolve issues in a timely manner. 客戶服務(wù): 提供卓越的服務(wù)，以減輕客戶的關(guān)注，回答問題，并及時解決問題。 - Coordination: Coordinating proper scheduling and performance of installation, repairs, maintenance, and spare parts supply 協(xié)調(diào): 協(xié)調(diào)適當(dāng)?shù)陌惭b，維修，保養(yǎng)和備件供應(yīng)的時間表和性能 - Other tasks assigned by PO.其他由訂單分配的任務(wù)。 任職要求： 1. Minimum 1 years working experience in related industry, Experience in Home appliance, electromechanical product, smart home industry preferred. 1年以上相關(guān)行業(yè)工作經(jīng)驗，有家電、機電產(chǎn)品、智能家居行業(yè)工作經(jīng)驗者優(yōu)先。 2. Good technical understanding of product to be managed. 對待管理產(chǎn)品有良好的技術(shù)理解。 3. Good project management skills to ensure new product on time delivery to market with each milestone and business target achievement. 良好的項目管理技巧，確保新產(chǎn)品按時交付市場，達到每個里程碑和業(yè)務(wù)目標(biāo)。 4. Good communication, organization, and coordination skills. 良好的溝通、組織和協(xié)調(diào)能力。 5. Entrepreneur spirit, good work sense of responsibility. 企業(yè)家精神，良好的工作責(zé)任心 6. Self-driving and self-learning ability, teamwork for the goals and objectives. 自我駕駛和自我學(xué)習(xí)能力，團隊合作為目標(biāo)和目的。 7. Willing and daring to undertake new challenges with crossfunctions. 愿意并且敢于承擔(dān)新的挑戰(zhàn)與跨職能。