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Job description: ?Support service parts supply chain throughout material lifecycle to hit part availability level target and pipeline inventory turnover target ?Demand forecasting based on multiple points ( global view and country view) ,country seasonality & products ?Decide safety stocking level based on different scenario, including new buy, allocation, rebalance & E&O ?Manage supplier shortages to ensure all shipment schedule will come in time to meet the materials plan ?Manage recovery actions and expectations with peer groups, especially with countries peer groups to collect customer feedback and requirement ?Resolve any issues related with Shipment, Invoices, MD update within the agreed SLA ?Be EOSL lifecycle focal point to deal with all issues during the period and turn off supply to customer without any issue ?Work with cross-functional teams to explore opportunities on systems & processes enhancement activities ?Review with management on organizational KPIs & improvement activities Candidate qualifications: ?Degree/Diploma in SCM/Logistics/Business/Operations/Engineering/Computer Science/Math/Statistic ?At least 1 years’ experience in planning & purchasing role ?Excellent English skills in speaking, listening and writing ?Excellent affinity for data analysis ?Good communication skills and be able to understand complex issues ?Able to deliver operational results and ability to drive issues to closure ?Strong working knowledge in supply chain concepts, demand forecasting & materials planning and working with parts suppliers ?Good computer skills MS office applications, SAP knowledge is plus ?Previous experience in MNC is preferred