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Responsibility 崗位職責： · Support, supervise and coach resolution-oriented SAP infrastructure for global Component Sales and Spare Parts Sales Teams · Take care and resolve operative SAP Help Tickets. · Capturing the needs of SAP key users in Korea, China & Switzerland, carry out process improvements with IT & SAP Experts and check whether the changes meet the requirement. · Support, roll-out, supervise and train CN Sales team for new digital ticketing system (JIRA) or other possible new reporting systems. · Update, maintain and ensure efficient internal Component Sales and Spare Parts sales processes and roll out to the team. · Maintain SAP training documentation for the Sales teams · Support and improve Sales Management SAP reporting data and system. Professional Skills 專業技能要求: · Advanced SAP S/4 HANA knowhow for sales and warehouse transactions (SD & MM modules). · Min. 5-10 years SAP experience in similar position · Excellent Microsoft Office know how, specifically for Excel. · Experience for process maintenance and development Languages 語言要求: · Fluent Chinese and English in speaking and writing. Education教育背景要求: BSc degree with further education for ERP IT applications or similar.