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Key Responsibilities/主要職責(zé): 1. Manage the customer relationship to improve the customer’s satisfaction. Establish & maintain the trust between CUMEQ& customer 管理客戶(hù)關(guān)系提升客戶(hù)滿(mǎn)意度，建立和維護(hù)康卓和客戶(hù)的信任 2. Lead cross function team to focus on problem solving on new product sample&0km returns & warranty. Timely update the status to customer within the due date set by customer. 領(lǐng)導(dǎo)跨部門(mén)團(tuán)隊(duì)解決新產(chǎn)品樣件，零公里和售后的質(zhì)量問(wèn)題，在客戶(hù)要求的期限內(nèi)及時(shí)向客戶(hù)匯報(bào)問(wèn)題解決的更新 3. Drive new product advanced quality planning activities, lead internal team to finish the APQP and to get customer PPAP approval for new program & changes 驅(qū)動(dòng)新產(chǎn)品先期質(zhì)量策劃工作，領(lǐng)導(dǎo)內(nèi)部團(tuán)隊(duì)完成APQP和新項(xiàng)目及變更項(xiàng)目的PPAP 批準(zhǔn)工作 4. Continuously lead to monitor the quality performance at customer side for new product sample&0km returns & warranty. Lead cross function team to meet quality target 持續(xù)監(jiān)控客戶(hù)端新產(chǎn)品樣件，零公里和售后的質(zhì)量表現(xiàn)，領(lǐng)導(dǎo)跨部門(mén)團(tuán)隊(duì)達(dá)到客戶(hù)目標(biāo) 5. Lead the customer quality audit and follow up the finding closely timely.領(lǐng)導(dǎo)客戶(hù)質(zhì)量審核和及時(shí)跟進(jìn)關(guān)閉問(wèn)題 6. Identify customer requirements, transfer them to internal and work within team to provide the actions to meet customer requirements 識(shí)別和傳遞客戶(hù)需求到公司內(nèi)部，并提供措施滿(mǎn)足客戶(hù)要求 Qualifications and Competencies/任職資格及能力: 1. Experience in quality role for at least 5 years 至少5年的質(zhì)量管理經(jīng)驗(yàn) 2. PCBA Electronic industry or automotive industry background 有PCBA 或者汽車(chē)行業(yè)經(jīng)驗(yàn) 3. Customer relationship management skill, strong cross function leadership, and deeply understand the important of quality management 客戶(hù)關(guān)系管理能力，跨部門(mén)領(lǐng)導(dǎo)能力，深入理解質(zhì)量管理的重要性 4. Proficient in APQP&PPAP&MSA&SPC&PFMEA, Strong problem-solving skills, 6 Sigma knowledge & experience preferred 精通APQP&PPAP&MSA&SPC&PFMEA，較強(qiáng)的問(wèn)題解決能力，6西伽馬經(jīng)驗(yàn)優(yōu)先 5. Strong motivation & strong ownership, people management experience preferred較強(qiáng)的內(nèi)驅(qū)力和責(zé)任心，人員管理經(jīng)驗(yàn)優(yōu)先 6. Prefer IATF16949, VDA6.3&6.5 experience IATF16949, VDA6.3&6.5經(jīng)驗(yàn)優(yōu)先 7. Be able to communicate and report in English and Bachelor or above degree 英語(yǔ)溝通和匯報(bào)能力，本科或以上。 8. Develops talent - Developing team to meet both their career goals and the organization’s goals. 培養(yǎng)人才 - 培養(yǎng)團(tuán)隊(duì)，同時(shí)滿(mǎn)足其職業(yè)目標(biāo)及組織目標(biāo)。 9. Manage and develop QC 管理和培訓(xùn)檢驗(yàn)人員