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任職要求: - 本科學歷，化學及英語相關專業背景優先。 - 具備強烈的客戶服務意識，品行端正 - 2-3年或以上工作經驗，有檢驗檢測行業經驗者或客戶服務經驗者優先。 - 英文六級或以上，英文聽說讀寫熟練，掌握基本英文商務郵件 - 能夠勝任工作壓力 - 強烈的責任心，面對壓力環境能夠分析和解決問題 - 熟練使用MS Office辦公軟件 WORD, EXCEL,POWERPOINT - 請同時提供中英文簡歷 Job Requirements: - Full-time bachelor degree, major in engineering or chemistry is preferred - Strong sense of customer service and integrity - 2-3 years or above working experience in sales/customer service/inspection and testing industry is preferred. - CET 6 or above, good English listening, speaking, reading and writing - Able to work under pressure - Strong sense of responsibility, able to analyze and solve problems under pressure - Proficient in MS Office software such as WORD, EXCEL and POWER POINT - Please also provide your resume in Both Chinese and English Key Responsibilities： Taking a client-facing customer service role: - receive customer queries from different sources (email; call-in; etc.) - response to customer queries regarding assay capability; TAT; sample requirement etc. - arrange the submission of assay work - timely update to customer on sample receipt, job arrangement etc. Taking job and sample management function as below: - Job creation and registration - Liaise with workshop and lab upon sample receipt, timely arrange sample delivery to the lab, -Timely arrange assay work of samples -Subcontract the assay when necessary and obtain the assay result