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崗位職責 1. 制作項目投標方案，設計行程線路及主題活動包裝，參加境外旅游展會推方中國作為一個國際會獎目的地優勢。 2. 負責境外客戶入境旅游團組的整體操作流程，包括但不限于行程規劃、資源預訂、行程調整等。 3. 與國內接待方、酒店、景區、餐廳等資源方緊密合作，確保項目在國內的行程順利執行。 4. 處理旅游團組在行程中出現的各種問題，及時提供解決方案，確保客戶滿意度。 5. 負責旅游團組的文件準備和簽證協助工作，確保客戶順利入境。 任職要求 1. 學歷背景及語言要求：大專及以上學歷，英語專八，口語流利。 2. 工作經驗：3年以上入境旅游團組操作經驗，熟悉入境旅游市場操作流程。 3. 專業技能： ? 熟悉旅游行業資源（酒店、交通、餐飲等）的預訂流程和渠道。 ? 熟練使用辦公軟件（如Word、Excel、PowerPoint）及旅游業務相關軟件。 ? 具備較強的組織協調能力和問題解決能力。 4. 個人素質： ? 具備高度的責任心和敬業精神，能夠承受較大的工作壓力。 ? 具有良好的溝通能力和服務意識，注重客戶體驗。 ? 具備團隊合作精神，能夠與不同部門的同事高效協作。 我們提供 1. 有競爭力的薪酬：基本工資 + 績效獎金 + 提成。 2. 完善的福利體系：六險一金、帶薪年假、節日福利、定期團建等。 3. 廣闊的職業發展空間：提供內部培訓和晉升機會，助力個人成長。 4. 舒適的工作環境：現代化辦公設施，和諧的團隊氛圍。 5. 豐富的行業資源：與國內外眾多優質客戶和供應商合作伙伴有良好關系。 應聘方式 請將您的簡歷發送至***********************，郵件主題請注明“應聘入境獎勵旅游團組操作- [您的姓名]”。我們將在收到簡歷后的盡快與您聯系，安排面試事宜。 期待您的加入，與我們共同開啟精彩的旅游事業！ Job Description for Inbound Event Planner (Generalist) We are looking for an Inbound Event Planner who will be based in our office in Beijing. You will be an integral member of our GCM team, who are passionate about events no matter the format - virtual, hybrid or in person. You strive to exceed customer expectations and are not afraid to question and bring new ideas and energies to the table. You will be responsible for the execution of end-to-end meetings and events to include creative concept proposals, sourcing, negotiating, contracting, planning, attendee management, onsite execution, and reconciliation. These meetings and events can be complex in nature and require high touch and outstanding customer service. You thrive on juggling multiple projects, meeting and exceeding deadlines, good budget management and enjoy attending onsite to ensure it meets all delivery expectations. Your key responsibilities: · Active in attending tourist trade-show to promote China as an incentive destination. · Design tour routes and tailor-made incentive programs with unique cultural experiences, gala dinner and team activities. · Act as the primary point of contact for your client, and ensure all milestones are clearly communicated and met. Be consultative and proactive in your approach. · Ensure the attendee journey is seamless, compliant, and successful. · Negotiate vendor contracts and mitigate financial risk. · Facilitate the creative direction and overall development timeline of program web sites, proofread, present and gain client approval. · Negotiate and purchase ancillary contracts such as ground transportation, entertainment, and décor elements via preferred supplier partners. · Monitor supplier service levels. Address and resolve service issues directly with supplier in a professional manner. · Devise on-site program operations staff recommendations based on specific role and responsibility, scope of program and continuity with respective Client. Your expertise/experience/capabilities: · Demonstrated end to end event delivery and event management expertise in China and Asia Pacific, preferably with 3-4 years inbound tour operation experience. · Confidence in leading a project with your stakeholders. You can own the room and convey confidence in your project planning, knowledge of venues / destinations and suppliers and also bring new ideas to the table. · Excellent communication skills along with a calm, positive and collaborative approach. · Advanced analytical thinking and problem-solving skills, ability to troubleshoot under pressure. · Proficiency in Mac OS and/or Microsoft Office · Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure along with the ability to adapt to change · Ability to travel regularly domestically and overseas · Ability to communicate in English (written and spoken)