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Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage! 崗位職責 1、Design multi-objective optimization strategies adapting to business phases (e.g., prioritizing fulfillment experience with cost constraints in early stages) to enhance rider efficiency and maintain SLA competitiveness.根據不同業務發展階段進行多目標優化設計，如初期以履約體驗為核心目標、成本為約束條件，持續提升騎手工作效率與保證SLA具備市場競爭力 2、Lead Middle East fulfillment solutions by developing country-specific strategies based on local SLAs, validating through experiments, and scaling successful models across regions.主導中東地區履約解決方案設計，針對不同國家市場環境及SLA需求制定差異化策略，通過實驗設計驗證方案有效性，關注標準 化能力建設，推動成功模式跨區域推廣 3、Manage timeliness metrics including rider assessment systems and load balancing, designing incentive rules to ensure cost-effective, user-perceivable delivery performance.負責時效類指標管理，包括騎手考核體系搭建與負載均衡優化，重點設計時效考核獎懲規則以確保成本約束下時效類指標具備市場競爭力，且用戶有感知 4、Optimize rider app interactions by translating complex strategies into actionable guidance, reducing cognitive load through intuitive interfaces.設計騎手端交互展示策略，將復雜策略指令轉化為騎手執行的行為指引，通過App界面優化持續降低騎手理解成本與操作門檻 崗位基本需求 1、Build trusted cross-functional collaboration with Product/R&D teams, establishing mechanisms to align all stakeholders on objectives and rationale.與產品、研發建立互信的協作關系，建立協作機制保證協同方對業務各階段關鍵目標及目標的why、what充分了解 2、Utilize SLA/metric design expertise to develop service standards based on customer perception and competitive analysis.有SLA設計、指標設計的經驗，熟悉履約服務標準制定邏輯，能基于客戶感知和競爭分析設計有效的解決方案 3、Break down complex issues into high-credibility conclusions; result-driven; collaborate with frontline teams to turn insights into fulfillment optimizations.具備拆解復雜問題的經驗，輸出高可信度的結論，結果導向，需要聯動前線推動調研成果轉化為履約優化動作 4、Fluent English for work; strong cross-cultural adaptability and sensitivity; thrive in multicultural environments.可將英文作為工作語言，具備良好的跨文化適應能力和敏感度，能夠在多元文化環境中高效工作 崗位亮點 1、Compete with global players: Broaden your international business perspective and gain practical, hands-on experience.與全球競爭者同臺競技：拓寬你的國際商業視野，積累實戰經驗 2、 Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment.與來自26個國家的同事合作：在真正國際化的環境中體驗多元文化與創業精神 3、 Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that’s rapidly evolving.加入高速發展的業務：參與塑造外賣行業的未來，為這一快速演變的行業做出貢獻