Skills/Capabilities:
● Define and lead communication tactics & efforts according to needs of the organization supporting the Employee Experience and Engagement aims
● Support the development, refinement, and dissemination of the organization’s unique value proposition and key messages
● Develop, implement, and manage Informatics channel strategy within the organization to increase effectiveness of communication tactics.
● Collaborate and influence Site Leadership Team on Site Engagement objectives and execution
● Work with Site Head and team to plan and execute Core and Extended Leadership activities
● Challenge and support the leadership team to live the mindset & culture and keep the LT accountable for role modeling the behaviors (creative leadership, psychological safety, speak up culture etc.)
● Highly effective at building relationships, teams and collaborating with others. Ability to inspire, engage and leverage a diverse workforce, including contractors, employees and consultants.
● Excellent communication skills, both written and verbal; Ability to communicate effectively at all levels of the organization, present complex and/or new ideas with clarity and simplicity.
● Outstanding project management skills and ability to flex and multitask in a shifting environment. Takes a proactive approach to anticipating needs and leads with recommendations.
● Expertise in business partnering and consulting to determine client/customer needs and build effective relationships.
● Knowledge of emerging and evolving technologies. Ability to understand technical jargon and distill into simple user facing communications & learning
● Knowledge and experience working with change management practices and instructional design methodologies
● Proficiency with Google Suite, Cornerstone (LMS), video production, and graphic design software.
● Demonstrated ability to foster collaborative relationships with ability to engage resources outside of direct-control to gain consensus, meet deadlines and achieve goals and objectives.
Your qualifications and experience:
● 5-8 years of experience or related knowledge in Engagement, Communications or Change Management
● High proficiency in Chinese and English
● Strong background in understanding organizational dynamics and diverse user and employee needs. Experience working in global MNC organizations
● Culturally aware and has the ability to work and thrive in an agile environment
● Proactive self-starter; ability to handle multiple assignments and tasks independently with minimal supervision.
● Challenges the organization to be curious, questions the status quo & embraces new ways of working, demonstrating “can-do” attitude.
● Flexible and adaptable; able to work in ambiguous situations and under pressure (being comfortable with being uncomfortable).