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Job Responsibilities 崗位職責(zé) Under the leadership of the IT Manager in the Information Technology Services Office, the Computer Room Supervisor is responsible for the management and operational maintenance of the computer rooms and campus network of City University of Hong Kong (Dongguan), ensuring the normal operation of the school's server systems and network. Applicants should possess solid theoretical knowledge in computer science and proficient practical skills, especially in the management of large and medium-sized campus networks, server virtualization, Windows Server operating systems, Linux operating systems, and operations of network security devices. 1.Responsible for the management and supervision of the daily operations of the computer room, ensuring the stability and reliability of all IT infrastructure and services. 2.Manage local server virtualization resources, monitor system performance, to ensure system stability and reliability. 3.Plan and configure the campus wired and wireless network, campus network functional areas, VLANs, user roles, security groups, access control, and access rules. 4.Install and configure infrastructure operation and maintenance monitoring systems, promptly control network performance and service quality, diagnose and solve network failures, ensuring high availability, security, and performance of the network. 5.Write and maintain campus network technical documentation, including network topology diagrams, configuration files, operational manuals, processes, and policies. 6.Quickly respond and effectively resolve urgent technical issues and faults, minimizing impact on teaching and research. 7.Manage the procurement, installation, maintenance, and upgrade of the computer room and network-related hardware and software. 8.Plan and implement the upgrade and expansion plans for the computer room and network, to support the continuous growth of the school's technology and operation needs. 9.Formulate and execute computer room and network security strategies and measures, including firewalls, intrusion detection systems, network security vulnerabilities, device access authentication and authorization, bastion hosts, log auditing, etc., to ensure the security and privacy of data. 10.Timely complete other tasks arranged by the department leader. 在IT服務(wù)處IT經(jīng)理的帶領(lǐng)下，機(jī)房主管負(fù)責(zé)香港城市大學(xué)（東莞）的機(jī)房與校園網(wǎng)絡(luò)管理運(yùn)維，確保學(xué)校的服務(wù)器系統(tǒng)與網(wǎng)絡(luò)正常運(yùn)行。申請(qǐng)者應(yīng)具備比較扎實(shí)的計(jì)算機(jī)理論知識(shí)和熟練的實(shí)操技能，特別是大中型園區(qū)網(wǎng)絡(luò)、服務(wù)器虛擬化、Windows Server操作系統(tǒng)、Linux操作系統(tǒng)、網(wǎng)絡(luò)安全設(shè)備的運(yùn)維。 1.負(fù)責(zé)管理和監(jiān)督機(jī)房的日常運(yùn)作，確保所有IT設(shè)施和服務(wù)的穩(wěn)定性和可靠性。 2.管理本地服務(wù)器虛擬化資源，監(jiān)測(cè)系統(tǒng)性能，以保障系統(tǒng)的穩(wěn)定性和可靠性。 3.規(guī)劃配置校園有線和無線網(wǎng)絡(luò)、校園網(wǎng)功能區(qū)域、VLAN、用戶角色、安全組、準(zhǔn)入控制及訪問規(guī)則。 4.安裝配置基礎(chǔ)設(shè)施運(yùn)維監(jiān)控系統(tǒng)，及時(shí)掌控網(wǎng)絡(luò)性能和服務(wù)質(zhì)量，診斷并解決網(wǎng)絡(luò)故障，確保網(wǎng)絡(luò)的高可用性、安全性和性能。 5.撰寫并維護(hù)校園網(wǎng)絡(luò)技術(shù)文檔，包括網(wǎng)絡(luò)拓?fù)鋱D、配置文件、操作手冊(cè)、流程和策略等。 6.快速響應(yīng)并有效解決緊急技術(shù)問題和故障，最小化對(duì)教學(xué)和研究的影響。 7.管理機(jī)房和網(wǎng)絡(luò)相關(guān)軟硬件的采購、安裝、維護(hù)和升級(jí)。 8.規(guī)劃和實(shí)施機(jī)房和網(wǎng)絡(luò)的升級(jí)和擴(kuò)展計(jì)劃，以支持學(xué)校不斷增長的技術(shù)和運(yùn)營需求。 9.制定和執(zhí)行機(jī)房和網(wǎng)絡(luò)安全策略和措施，包括防火墻、入侵檢測(cè)系統(tǒng)、網(wǎng)絡(luò)安全漏洞、設(shè)備接入認(rèn)證與授權(quán)、堡壘機(jī)、日志審計(jì)等，確保數(shù)據(jù)的安全和隱私。 10.及時(shí)完成部門領(lǐng)導(dǎo)安排的其他工作。 Requirements 任職要求 1.Bachelor's degree or above in Computer Science, Information Technology, or related fields. 2.At least 8 years of working experience in university infrastructure management, network management, or related fields. 3.Familiar with virtualization and hyper-converged server architecture. 4.Proficient in configuring and optimizing common web servers such as IIS, Nginx, Apache HTTPD, Tomcat, etc., with experience in load balancing, reverse proxy, and high availability configurations. 5.Familiar with Active Directory clusters and the Linux operating system. 6.Knowledgeable about network security technologies and standards, as well as the configuration and management of common devices, such as switches, routers, and next-generation firewalls from brands like Huawei and H3C. 7.Solid theoretical knowledge of computer networking, including the OSI model, TCP/IP v4/v6, SD-WAN, dynamic routing protocols, etc.; familiar with common network protocols like HTTPS, SSH, SNMP, DNS, DHCP, IPSec, Dot1x, etc. 8.Strong capability in network troubleshooting, able to analyze and pinpoint access fault points. 9.Capable of working independently and under pressure, with a strong sense of responsibility, awareness of network security risks, and a proactive work attitude, with an ability to timely discern information security risks. 10.Good communication, coordination, and problem-solving skills. 1.本科及以上學(xué)歷，計(jì)算機(jī)科學(xué)、信息技術(shù)或相關(guān)專業(yè)。 2.至少8年以上高校基礎(chǔ)設(shè)施管理、網(wǎng)絡(luò)管理或相關(guān)領(lǐng)域的工作經(jīng)驗(yàn)。 3.熟悉虛擬化、超融合服務(wù)器架構(gòu)。 4.掌握IIS、Nginx、Apache HTTPD、Tomcat等常見Web服務(wù)器配置和調(diào)優(yōu)技能，擁有負(fù)載均衡、反向代理、高可用等配置經(jīng)驗(yàn)。 5.熟悉Active Directory集群及Linux操作系統(tǒng)。 6.熟悉網(wǎng)絡(luò)安全技術(shù)和規(guī)范，以及常用設(shè)備的配置和管理，如華為、H3C等品牌的交換機(jī)、路由器、下一代防火墻等。 7.計(jì)算機(jī)網(wǎng)絡(luò)理論知識(shí)扎實(shí)，掌握OSI模型、TCP/IP v4/v6、SD-WAN、動(dòng)態(tài)路由協(xié)議等；熟悉常見的網(wǎng)絡(luò)協(xié)議，如HTTPS、SSH、SNMP、DNS、DHCP、IPSec、Dot1x等。 8.具有較強(qiáng)的網(wǎng)絡(luò)故障排查能力，能夠分析并定位訪問故障點(diǎn)。 9.能夠獨(dú)立工作和承擔(dān)壓力，有強(qiáng)烈的責(zé)任感、網(wǎng)絡(luò)安全風(fēng)險(xiǎn)意識(shí)和工作積極性，及時(shí)洞察信息安全風(fēng)險(xiǎn)。 10.具備良好的溝通協(xié)調(diào)和解決問題的能力。 此崗位需要英文面試+筆試